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Wednesday, March 12, 2014

Psychology and copywriting: CSI Business Solutions



Writing the text for the CSI Business Solutions website was an enjoyable challenge. Often when I'm writing web material, the end product is the result of a long process of really delving into the identity of the organisation and its people - and is as much a psychological exercise as it is a writing one. Sometimes, the words can't come until the client is clear on who they are, what they stand for and how they want to be percieved. Even then, there's the challenge of matching the words with the visuals, which can be especially tricky when there's no direct contact between myself and the graphic designer. In this case, even the client wasn't dealing directly with the designer, but through a consultant - which is always a bit more of a challenge and can be a little more time-consuming. I REALLY enjoy the identity-mapping process - perhaps even as much as the writing process - and this website involved a great deal of both. I was also privileged to interview clients of this business for testimonials, which allowed me to 'see' this business from another angle. It's a fantastic little local business, the owner is a real inspiration, and it was really satisfying to play a role in helping them not just get online, but 'find themselves' along the way. You can visit their website here: CSI Business Solutions. The site was designed through DXN Solutions, another great little local business.
 

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